The present research on public access to information and communication was conducted in 25 countries worldwide to know and understand the processes of access to information, factors affecting access, information needs, the spaces used by people to access information, communication and information and communication technologies (ICT). The present research on public access to information and communication was conducted in 25 countries worldwide. The main purpose is to know and understand the processes, factors and needs of people to access information as well as the spaces they use for such activities. Furthermore, this research seeks to evaluate information and communication technologies (ICTs) in the area. The University of Washing...