The phone connection : a qualitative exploration of how belongingness and social identification relate to mobile phone use amongst Australian youth

Mobile phone use is a prevalent behaviour amongst youth; however, there is little research to determine psychological influences on mobile phone use. This paper reports the results of a qualitative exploration into social psychological factors relating to young people’s mobile phone use. Focus groups were conducted with 32 participants, aged between 16 and 24 years. Three major themes, connectedness, belonging, and social identity, were explored in relation to young people’s mobile phone use. Easy contact with others when using a mobile phone facilitated connectedness between people. A need to remain connected emerged in participants’ descriptions of their mobile phone use. Consequently, data were analysed for factors underpinning people’s desire to be connected. It emerged that mobile phones were used to enhance feelings of belonging amongst youth. Additionally, group norms influenced mobile phone behaviour indicating that social identity processes are related to mobile phone use. Results in the study provide a foundation upon which to investigate further the relationship between mobile phone use and psychological factors impacting on young people’s social development