Supply chain management technology: a review of empirical literature and research agenda

The interest in Supply Chain Management (SCM) related technologies continues to garner interest from a variety of research disciplines. However, the varied disciplines and perspectives from which SCM Technology (SCMT) research arises complicates the efforts of those seeking to develop a comprehensive understanding of the subject. This effort provides a multidisciplinary review of the extant literature and assesses the progress of SCMT research. Using a rigorous content analysis-based approach, multiple reviewers identified and categorised 82 empirical SCMT-related articles appearing in highly rated journals from one of three research fields: Operations Management (OM), logistics and Information Systems (IS). Each of the identified articles was categorised according to the methodology, stage of theoretical development and research focus. The progress of SCMT research within each of these areas is discussed and opportunities for the continued development and extension of the body of knowledge are presented.content analysis; information technology; literature review; supply chain; supply chain management; SCM; operations management; logistics; information systems