Employee turnover continues to be one of the most vexing and costly challenges in the hospitality industry. Despite the obvious expense of turnover, few studies have attempted to account for the diverse costs associated with replacing staff. Rather than estimate the cost of turnover, the web-based tool described in this report compiles the specific costs of turnover in the following five categories: pre-departure costs, recruiting costs, selection costs, orientation and training costs, and the cost of lost productivity. Looking specifically at turnover among front-desk associates, recruiting constitutes a substantial portion of turnover costs. The greatest expense, however, that of lost front-desk productivity, may also be the most overlook...
The tourism industry is a major employer in Australia and has particular significance in regional ar...
The hotel industry has been experiencing a severe labor shortage in recent years. The need for organ...
The aim of this study is to review research and discusses the phenomenon of staff turnover generally...
Employee turnover continues to be a concern for many hospitality firms. To gain insights about the r...
Attracting and retaining talented staff is one of the most important means for creating and sustaini...
Employee turnover is generally recognized as a costly phenomenon, and hotel companies consequently h...
Hotel employees leave their jobs at an alarming rate. Amongst those that leave are individuals who p...
Staff turnover is an endemic issue in the hospitality industry, worldwide. Voluntary staff turnover ...
Abstract.The hospitality industry is one of industry that focuses on the quality of human resource. ...
Employee turnover is reaching crisis proportions for many organizations who struggle to maintain pro...
This research project seeks to determine the causative factors behind the exceptionally high employe...
This study was undertaken in order to ascertain the high rate of turnover and to find out the causes...
As employee turnover is still one of the most critical issues facing the hospitality industry, the s...
Labour turnover are inevitable and many businesses and industries are dealing with this issue every ...
The predominant purpose of this paper is to determine if the hospitality industry does in fact have ...
The tourism industry is a major employer in Australia and has particular significance in regional ar...
The hotel industry has been experiencing a severe labor shortage in recent years. The need for organ...
The aim of this study is to review research and discusses the phenomenon of staff turnover generally...
Employee turnover continues to be a concern for many hospitality firms. To gain insights about the r...
Attracting and retaining talented staff is one of the most important means for creating and sustaini...
Employee turnover is generally recognized as a costly phenomenon, and hotel companies consequently h...
Hotel employees leave their jobs at an alarming rate. Amongst those that leave are individuals who p...
Staff turnover is an endemic issue in the hospitality industry, worldwide. Voluntary staff turnover ...
Abstract.The hospitality industry is one of industry that focuses on the quality of human resource. ...
Employee turnover is reaching crisis proportions for many organizations who struggle to maintain pro...
This research project seeks to determine the causative factors behind the exceptionally high employe...
This study was undertaken in order to ascertain the high rate of turnover and to find out the causes...
As employee turnover is still one of the most critical issues facing the hospitality industry, the s...
Labour turnover are inevitable and many businesses and industries are dealing with this issue every ...
The predominant purpose of this paper is to determine if the hospitality industry does in fact have ...
The tourism industry is a major employer in Australia and has particular significance in regional ar...
The hotel industry has been experiencing a severe labor shortage in recent years. The need for organ...
The aim of this study is to review research and discusses the phenomenon of staff turnover generally...