Although few hospitality organizations are listed in the annual survey of Fortune magazine’s one hundred best companies to work for, an analysis of companies with similar operating challenges provides clear direction for hospitality and service companies’ human resource practices. This study examined twenty-one companies, including one food-service firm (Starbucks) and three hotel chains (Four Seasons, Kimpton, and Marriott). The remainder of the companies analyzed were grocery and health care organizations, both of which share human resources issues with the hospitality industry, such as long operating hours, relatively high turnover, and relatively low pay. The innovative human resources practices isolated in this analysis were a culture ...
The hospitality industry refers to organisations that provide accommodation and food services for pe...
Franchise businesses are an essential and growing part of the U.S. economy, accounting for nearly 80...
An enterprises human assets or, put more conventionally, its human resources tend to be one the most...
Although few hospitality organizations are listed in the annual survey of Fortune magazine’s one hun...
The hospitality industry is an industry that prioritizes service for its guests, to provide the best...
In order to gain competitive advantage, companies must determine the relationship between HR practic...
Purpose The present research aims to examine the scholarly literature on high-performance work pract...
Purpose - This study seeks to identify the general characteristics of the profile of staff at five-s...
The current study demonstrates human resource strategies in hospitality industry (Hotel segment) and...
Previous research in strategic human resource management (HRM) has generally taken two approaches. T...
There is generally a world wide view that internationally the Hotel and Catering Industry has a numb...
This monograph aims to understand the pressures which push organisations to adopt particular routes ...
It is a commonly belief held that in today’s highly unstable and competitive business environment, h...
In this study, we investigate how hospitality companies can promote incremental and radical innovati...
Human Resources Management (HRM) has been recognized by academics and practitioners as an important ...
The hospitality industry refers to organisations that provide accommodation and food services for pe...
Franchise businesses are an essential and growing part of the U.S. economy, accounting for nearly 80...
An enterprises human assets or, put more conventionally, its human resources tend to be one the most...
Although few hospitality organizations are listed in the annual survey of Fortune magazine’s one hun...
The hospitality industry is an industry that prioritizes service for its guests, to provide the best...
In order to gain competitive advantage, companies must determine the relationship between HR practic...
Purpose The present research aims to examine the scholarly literature on high-performance work pract...
Purpose - This study seeks to identify the general characteristics of the profile of staff at five-s...
The current study demonstrates human resource strategies in hospitality industry (Hotel segment) and...
Previous research in strategic human resource management (HRM) has generally taken two approaches. T...
There is generally a world wide view that internationally the Hotel and Catering Industry has a numb...
This monograph aims to understand the pressures which push organisations to adopt particular routes ...
It is a commonly belief held that in today’s highly unstable and competitive business environment, h...
In this study, we investigate how hospitality companies can promote incremental and radical innovati...
Human Resources Management (HRM) has been recognized by academics and practitioners as an important ...
The hospitality industry refers to organisations that provide accommodation and food services for pe...
Franchise businesses are an essential and growing part of the U.S. economy, accounting for nearly 80...
An enterprises human assets or, put more conventionally, its human resources tend to be one the most...