Web Usability Before And After Resource Discovery

This session will discuss performing usability studies of library websites and Resource Discovery systems. The presentation will cover how the studies were conducted with a minimal budget and with almost no equipment. The interaction between the search widget on the library home page for the Resource Discovery system, Primo will be discussed in the frame of the “one stop shop” model. An analysis of the task completion rate for specific tasks will also be shared with the attendees. A discussion of changes to the resource discovery interface to improve usability will be highlighted. Suggestions for both conducting usability studies as well as areas for further research will be shared with the participants