Absence of written complaint in case of damage to luggage : [case review]

Zakonsku odredbu prema kojoj se pretpostavlja da je putnik prtljagu primio u ispravnom stanju, dok se ne dokaže protivno, sud je pogrešno protumačio kada je zaključio da se iz činjenice da tužiteljica nije uputila pisani prigovor brodaru ili njegovom punomoćniku, može utvrditi da se nisu stekle pretpostavke za naknadu štete. Izostanak prigovora nema za posljedicu prekluziju putnikovih prava jer zakon to ne predviđa.The legal provision which presumes that a passenger received his/her luggage in good condition until proved otherwise, was misinterpreted by the court when they concluded that the prerequisites for compensation of damages were not created. The conclusion was drawn from the fact that the plaintiff had not made a written complaint to the carrier or his authorized representative. Absence of complaint does not result in preclusion of the passenger\u27s rights because the law does not provide for that