A Continuous Quality Improvement Approach to Organizational Cultural Competence

Cheri Wilson is Program Director for the Culture-Quality-Collaborative (CQC), and Faculty Research Associate in the Department of Health Policy and Management in the Johns Hopkins Bloomberg School of Public Health, Hopkins Center for Health Disparities Solutions (HCHDS). HCHDS is a National Center for Excellence in Health Disparities Research Designated by the National Institutes of Health, on Minority Health and Health Disparities. Ms. Wilson will explore how a continuous quality improvement approach can be deployed to improve organizational cultural competency. She will discuss the changing U.S. and state demographics related to race, ethnicity, and language and provide an overview of current federal mandates and regulatory standards related to cultural competency. PowerPoint slides at bottom of page. (64 slides) Presentation: 54 minute