The Study of Job Stress, Leisure Participationand Life Satisfaction of Flight Attendant -A Case Study in China-Airlines

[[abstract]]Abstract Being a flight attendant, you need to face the jetlag caused by the continuous time zone change and the fatigue staying in different countries. Then what is the condition of their leisure activities? And do they satisfy with this particular life pattern? This issue is worthy to contemplate. Therefore, the purpose of this study is to look into the connection between flight attendant’s job stress, life satisfaction and their leisure activities. Additionally, to discuss the differentiation of such activities among flight attendants from various backgrounds. The study subject is the flight attendants of China Airlines through written questionnaires from April 1 to April 20, 2008. Totally 327 effective questionnaires are analyzed by descriptive statistical, factor analysis, MANOVA, chi-square test, and canonical correlation. The results indicate that: 1. The descriptive statistics is based on the married cabin crews, who have no children, and have served the company for over 11 years; age between 26~35 year old, female head count is more than male. The active time and its frequency are moderate, and the activity location has not had the influence by their job’s relations. There are no significant difference with different background cabin crews’ leisure type, consciousness participation time, consciousness participation frequency and activity location. Among demographic variables are significant differentiation between life satisfaction and job stress. 2. The awareness of the job stress and life satisfaction are also influenced the leisure activities involvement. The more active time and its frequency, the highest score of life satisfaction will be. And the less active time and its frequency, the highest score of job stress will be. 3. Job stress and life satisfaction have well related relationship. Those who has the highest score on “recognition from the boss”, their life satisfaction are also highest. As mentioned above, this study can be summarized that the higher frequency of leisure activity involvement, the better life satisfaction. Therefore, appropriate leisure activities can effectively reduce the work pressure and boost the overall life satisfaction. In the mean time, this can also be a useful reference material for industry.