[[alternative]]Community-Based Employment Service:Viewpoints from Employment Specialists and Supervisors

[[abstract]]The purposes of this study were to understand the practical and administrative difficulties of community-based employment services. The method of Interview was used while conducting this research. The informants of this study came from seven institutes, which provided community-based employment services for person with disability. Ten employment specialists (ES) and seven of their supervisors (ESS) were interviewed . This results of this study were as followed: 1.The work morale and the improvement of professional capability for ES, as well as the quality of their service are influenced by (1) ESS' responsibility and ability to supervise their ES, (2)Staffs' understanding and support of the employment service, (3) The ways of the employment service, (3) The in-service training in the institution, and (4) The support from the administrators. 2. The difficulties to process employment service include: (1) The clients can not really reach the really independent situation, so they need continual supports; (2) It is difficult to communicate with parents and employers; (3) The social support web is not well-connected for the clients and their families; (4) The work opportunities are limited; (5) The cooperation and concession among the institutions need to be facilitated; (6) It is not easy to integrate resources so the ES' professional role has to be enhanced and expanded. 3. The difficulties to really develop the roles of administrative systems include: (1) The ES and ESS do not realize the administrative regulations and procedures; (2) ES' heavy work loading result in stress; (3) A good welfare system for the ES does not existed; (4) There is no certified professional education of ES and ESS; (5) ES do not appropriately look for the assistance from other professionals. The suggestions to improve the community-based employment service are: (1) To enrich staff's understanding for the community-based employment service; (2) To employ ESS with practical experiences; (3) To establish a professional support web; (4)To integrate resources in order to well-connected clients and their families' social support web; (5) To advocate the importance for person with disability to work in our community; (6) To provide certified training courses with academic credits; (7) To have flexible case loading.