Motivation: A significant factor for quality assurance in Macedonian companies

The research in this study is conducted to perceive the existing situation in the Macedonian companies in the domain of designing an employee motivation system and to see if management succeeds to harmonize their expectations with the results of the organization. The data obtained from the research also helped to provide useful guidance in the development of a methodology for the subsystem - motivating employees as an essential pillar in building a quality assurance system