The Impact of Business Salepersons’ Compressive Strength on their Performance - Case Study of a Commercial Bank in Taiwan

[[abstract]]台灣金融產業隨著自由經濟與資訊數位化高度的長成而愈趨成熟，各家銀 行對於業務人員之適性與穩定度皆極為的重視，尤其在高競爭高壓力的環境之下， 更是顯著。本論文即以金融業務人員為觀察對象，從人格特質、及成長背景、抗 壓力等因素，衡量業務人員對於績效表現所發展之衡量量表。研究結果顯示，在 嚴謹的信度與效度評量下，完成本份問卷量表，支持其與人格特質之量表影響績 效表現之結果。另外，T 檢定分析方面，其個人特質對於業務人員自身其績效表現 都有著不同的差異影響[[abstract]]Taiwan's financial industry with the free economy and information into a high degree of maturity and become more mature. The adaptability and stability of business staff in banks are getting the extreme attention, this study is the financial business personnel as the object of observation. The results of the study show that under the rigorous reliability and validity of the assessment, the completion of the performance of business performance for the development of the scale. The following performance traces affect the performance of the results of the results. In addition, T-test analysis, the personal characteristics of the business staff for their performance has a different impact[[note]]碩