Rancangan Kinerja Aksesplus Denganmenggunakan Balanced Scorecard dan Implementasinya

Performance measurement system has changed a lot in comparison to the past. In traditional performancemeasurement approach, the most important goals of evaluation is financial measures. while modern approachhas focused on evaluated growth and develop capacity. Balanced Scorecard (BSC) by Kaplan and Norton(1992) provide an integrated view of overall organizational performance. BSC integrates financialmeasures with other key performance indicators to create a persepective that incorporates both financial annon-financial aspects. Finding in AKSESPlus are: (a) designing a model of performance measurementAKSESPlus with BSC (b) implementation new model performance measurement. The approach takendescriptive methodology with data collection techniques using primary data and secondary data. Results ofresearch on AKSESPlus is, (a) model performance measurement AKSESPlus, with details : Strategy Map,measurement, targets, weights and strategy initiatives, cascading (b) implementation of a newperformance measurement showed increased employee motivation, internal business processes as well as theresults obtained increased customer satisfaction, and ultimately supporting improved performance of thefinancial perspective is to give maximum result for shareholders