Method for Quality Appraisal in Supply Networks

Part VI: Services, Supply Chains and OperationsInternational audienceThe study of supply networks or supply chains is an emerging theme in the world of Production Engineering. The complexity of how companies relate to their networks cannot be resolved through a single management strategy anymore. At the same time, quality can no longer be seen as something inherent to individual companies. This paper studies the alignment of three important aspects: product type (functional or innovative) network strategy (agile, responsive, flexible or lean), Quality Management System - QMS (Hashin Kanri, Total Quality Management, Six Sigma and / or ISO Standards). To do this developed a method that aims to check the alignment mentioned and suggest to companies the quality management system best suited to each situation. The method presented an accuracy of over 90% in its use in research conducted