The Influence of Perceived Usefulness, Ease of Use, Compatibility and Risk on Mobile Banking User Attitude (Study at PT. Bank Rakyat Indonesia Tbk. Branch Malang Kawi)

This research has the background to know implementation use of Mobile Banking in PT Bank Rakyat Indonesia. The purpose of this research is to know how the influence of Perceived Usefulness, Ease of Use, Compatibility, and Risk On Mobile Banking User Attitude PT Bank Rakyat Indonesia Malang Kawi. Type of this research can be considered as explanatory research with the hypothesis testing and this study is using accidental sampling technique where the use criteria are all customers that using mobile banking facility that amount 96 person. The result can be seen that positive effect between usefulness, ease of use, compatibility, risk variables on mobile banking user attitude it can be seen the F equal to 22.028 with a Fsignificance equal to 0.000 (p<0.05). There are usefulness variable who has a influence dominant, proved with has highest coefficient beta 0,291 and t 2,987 as well as value of probability 0,004 (p<0,05). While known amount of the effect of four variables simultaneously on mobile banking user attitudes as seen fromadjusted R square value 0,470 the value indicates that each variable contributed respectively 47% to mobile banking user attitude. While 53% were influenced by other variables not examined in this study