Collecting lessons learned: How project-based organizations in the oil and gas industry learn from their projects

Project-based organizations collect lessons learned in order to improve the performance of projects. They aim to repeat successes by using positive lessons learned, and to avoid repeating negative experiences by using negative lessons learned. Cooke-Davies (2002) claimed that the ability to learn from past projects for future projects is a key success factor in project management. Despite their importance, organizations can be ineffective in collecting and using lessons learned.System Engineerin