Analisis Kualitas Pelayanan Retribusi Parkir Berlangganan (Studi Di Dinas Perhubungan Perihal Parkir Berlangganan Di Kabupaten Sidoarjo)

: Analysis Service Quality Retribution Subscription (Study in Transportation Department Regarding Subscription in Sidoarjo): Public service still be problems that need to gain attention comprehensively, and settlement especially in Indonesia. The main issue public services that develops inside lead to still lower the quality of services provided by government officials. One of them is interesting to be researched the parking subscription services in sidoarjo. This research conducted based on fact field related peoples complaint about service subscription considered less and need to be improved. See the problem need of renewed efforts by to improve services subscription. The purpose of this study is to analyze and define ecological quality of service subscription and parking what kind of factors are an obstacle in the operation of the parking services subscribe in Sidoarjo to find what efforts should be made to improve the quality of service subscription parking. This research uses qualitative research methods with types of descriptive research. The focus in this study is that (1) the operation of the parking services subscribe Sidoarjo, (2) the factors constraints in the parking service subscribe in Sidoarjo and (3) that efforts should be made to Department of Transportation agenda of improving the quality of service to the user subscription services parking parking subscription. The results of this study indicate that the operation of the parking service subscribe in Sidoarjo needs to be improved