EFEKTIVITAS PELAYANAN PENDAFTARAN NPWP SECARA ELEKTRONIK (E-REGISTRATION) DI KP2KP SRAGEN : KAITANNYA DENGAN PENINGKATAN JUMLAH WAJIB PAJAK TERDAFTAR DI KPP PRATAMA KARANGANYAR

Tax is the largest source of state revenue, therefore the government in this case Tax General Directorate attempts continuously to improve the society’s awareness of complying with their tax obligation. One attempt the DJP takes is to apply the information technology system in taxpayer registration to obtain the Taxpayers Basic Number (NPWP), or called e-Registration. Taxpayer Basic Number itself functions as the identity number or taxpayer identity number, to keep orderliness in tax payment and tax administration supervision, as the means of tax administration and included in each tax document. The electronically NPWP registration had been introduced since 2004. KP2KP Sragen as the institution aiding the KPP Pratama Karanganyar performance also provide NPWP registration service using e-Registration since the mid of 2006. This research tries to describe the phenomenon of taxpayer submission affected by the service given by KP2KP Sragen and the use of information technology. The objectives of research are to find out the society’s respond to the NPWP registration service with e-Registration, to find out the service process, and then to find out the effectiveness level of service given in the term of increased number of taxpayer enlisted in KPP Pratama Karanganyar. From the result of research, it can be seen that the service given by KP2KP Sragen increases effectively the number of taxpayer enlisted in KPP Pratama Karanganyar. However, there is still found the weakness including the limited human resource and inadequate information technology infrastructure. The application of service in KP2KP Sragen has been good enough, needs to be continued and improved in the term of socialization. Keywords: NPWP, effectiveness, taxpayers