ANALISA PERFORMANSI PERUSAHAAN MENGGUNAKAN METODE SUPPLY CHAIN OPERATION REFERENCE(SCOR) DI PT. RANGKA RAYA

PT.Rangka Kingdom is a company engaged in the stockist and trading all kinds of iron for both infrastructure and manufacturing. With distribution channels in almost all of Indonesia, PT. Framework Kingdom supports the industry through product development and concrete iron, wiremesh, steel pipe and profile. PT.Rangka Kingdom engaged in trading and stockist already has the structure of performance measurement, but the measurement of supply chain performance has not coordinated and not well enough integrated with the existing network between the company's supply chain as fulfilling consumer demand constraints that sometimes not in accordance with the requests or orders, purchasing less rapidly in the supply of materials, machine jams / damaged so that the distribution process is less constrained and can estimate the purchasing party products that will be a lot of consumer demand resulting in prolonged accumulation of stock in the warehouse, so the concept of supply chain within the company unstable. It makes the imbalance between demand and supply of materials in the company. Supply Chain Management is a solution that is more suitable and in accordance with the conditions and objectives. To determine the performance of the company with a supply chain requires a measurement approach is model Supply Chain Operations Reference (SCOR). With hope PT.Rangka Kingdom to maintain the balance of existing supply chain management, to plan, source, deliver, return to work well, From the measurement results PT performasi supply chain framework Kingdom it is known that the value of supply chain performance in the PT framework Kingdom in May 2011 until April 2012 considered adequate because the resulting value of SCOR performasi 60.21. And the average - average yield performance of supply chain aggregation 65.11 (enough). From the results of the research may also know the value of each KPI are as follows: Forecast Accuracy (62.28); Planning Employee Reliability (62.50); Internal Relationship (85.41); Source Employee Reliability (62.49); Supplier Delivery Lead Time (91.38); Material Order Cost (61.1); Payment Term (49.61); Delivery Lead Time (92.77); Minimum Delivery Quantity (14.05), Number of Customer Complaint ( 38.33), Customer Satisfaction (62.49). From these values it can be seen that there is a KPI that has a low score that needs to be done revamping the priorities that have a value below 50 points Material Payment Term (27.38) ; Minimum delivery Quantity (14.05) and the Number of Customer Complain (38.33). Keywords: Supply Chain, Supply Chain Operations Reference (SCOR)