Return on investment: A case study of PBL teaching approach about ISO 9001 in Bachelor of Management Technology

Education is everybody responsible, both, the parent and the government.Education, especially for higher education required some money and as today, education is expensive.A good and excellent teaching method will be encountered back the money spending for education.Education performance used to evaluate the efficiency of education investment.Problem-based learning (PBL) perhaps the most innovative and creative method conceived teaching and learning in education. Its effectiveness in facilitating student has been widely reported. This paper aims to explain aneffectiveness of PBL teaching approach in teaching standardizationin School of Technology Management and Logistics at Northern University of Malaysia (UUM).This subjective measure aims to achieve 5 objectives: (i) tovalidate ther survey instrument of PBL teaching approach, (ii) to identify the level of satisfaction about the PBL teaching approach of individual construct, as well as by aggregation construct, and (iii) to identify the strength and weaknesses of the PBL teaching approach, (iv) to identify the opportunities of improvement in PBL teaching approach.A total of 59 student involved in this study.The study found that the reliability valueis greater than 0.7 which is the minimum recommended (cronbanchalpha is 0.801).The study was achieved the reliability requirement.The study also found that respondent's satisfaction is located above the middle values.The highest mean score is to factor 5 with the score equal to 4.6.None of mean score is below than 4.The study concluded that the PBL approach in the teaching of QMS course was achieved the high level of satisfaction.The study also found that PBL has more strength compare to weakness.But the study indicated there have a few reasonsnecessary improve the PBL approach in the future