Optimization of Processes in a Freight Forwarding Company Using a Simulation Model

This paper discusses the possibilities of optimizing processes in forwarding companies that provide services in international truck transport. The computer simulation model was used to optimize logistics processes in the real distribution company. Software SIMUL8 was chosen as a development environment for its possibility of dynamic discrete simulation of company processes. This model will help us to analyze bottlenecks in company processes and find optimal solutions using simulation experiments. Optimization is focused on the company's warehouse, where a sequence of vehicles loading and unloading operations and emerging downtime are explored