Add to ORKGThe quality indicators are used in measurement models to assess library services. The indicators provides the relevant quantitative and qualitative information which allows us the ability or the capacity to meet the needs of library users. The needs must be fully satisfied in the end, the ultimate goal of any process or evaluation plan for public service
The Adrian Guissarry ´s Library Quality Management System insures a satisfactory service for the use...
Quality is a concept, that always was present on libraries, however, it was not mention terms as ISO...
On November 2006 Adrian Guissarri´s Library has reached the ISO 9001:2000 Standard Quality Accredi...
The quality indicators are used in measurement models to assess library services. The indicators pro...
The quality of biomedical academic libraries according to the users. We analyze the quality of sever...
The diverse theoretical trends about quality service are explained, its impact in daily practices, a...
The present paper departs from a general overview on the concept of quality and the principles of To...
We analyze the quality of several academic heath libraries in Spain according to the users’ opinions...
The present work tries to be a contribution for all those librarians and other specialists who are i...
It’s necessary the evaluation to go to the better management of all library services. The performanc...
The quality management defines library policy, objectives and assessments, a priori and a posteriori...
Are applicable and useful librarian performance indicators (UNE 50137 standard) for hospital librari...
The concept of library evaluation and the context in which it becomes topical are exposed, as well a...
This conference paper discusses "The House of Quality", a quality function deployment tool that come...
Se expone el concepto de evaluación de bibliotecas y el contexto en el cual cobra actualidad, además...
The Adrian Guissarry ´s Library Quality Management System insures a satisfactory service for the use...
Quality is a concept, that always was present on libraries, however, it was not mention terms as ISO...
On November 2006 Adrian Guissarri´s Library has reached the ISO 9001:2000 Standard Quality Accredi...
The quality indicators are used in measurement models to assess library services. The indicators pro...
The quality of biomedical academic libraries according to the users. We analyze the quality of sever...
The diverse theoretical trends about quality service are explained, its impact in daily practices, a...
The present paper departs from a general overview on the concept of quality and the principles of To...
We analyze the quality of several academic heath libraries in Spain according to the users’ opinions...
The present work tries to be a contribution for all those librarians and other specialists who are i...
It’s necessary the evaluation to go to the better management of all library services. The performanc...
The quality management defines library policy, objectives and assessments, a priori and a posteriori...
Are applicable and useful librarian performance indicators (UNE 50137 standard) for hospital librari...
The concept of library evaluation and the context in which it becomes topical are exposed, as well a...
This conference paper discusses "The House of Quality", a quality function deployment tool that come...
Se expone el concepto de evaluación de bibliotecas y el contexto en el cual cobra actualidad, además...
The Adrian Guissarry ´s Library Quality Management System insures a satisfactory service for the use...
Quality is a concept, that always was present on libraries, however, it was not mention terms as ISO...
On November 2006 Adrian Guissarri´s Library has reached the ISO 9001:2000 Standard Quality Accredi...