Applying Tropos Methodology to a real case study: Complexity and Criticality Analysis

Currently in Requirements Engineering the attention is being focused more and more on the understanding of a problem by studying the existing organizational setting in which the system will operate. In this paper we present the application of the Tropos early requirements analysis to a real case study, the Ice Co. We introduce a new type of analysis for actor diagrams based on two different parameters, complexity and criticality, and we show the results we obtained during the case study