IT culture: its impact on communication and work relationships in business

[Abstract]: Establishing an effective relationship between business and information technology (IT) professionals is essential for organizational success in today's competitive global economy. Despite many attempts to improve the IT-business relationships, tensions still exist. The cultural differences between business and IT have recently been blamed for these tensions. However, academic research on IT culture is lacking. This paper discusses and compares seven widely reported models for assessing organizational culture. From this, an appropriate model is selected and applied using a multiple case study approach to explore the culture of the IT group in five Australian organizations