Using communication analysis to understand team development: An example

Team communication and coordination are thought to be key elements in understanding team performance. Almost every major theory and training program emphasizes these factors in attempting to improve team performance. However, the scientific literature regarding effective communication is actually quite sparse. In this paper, we discuss how the precision of analyzing communication frequency data might be improved by analyzing communication patterns. We conclude with an example from a recent study of communications to describe the development of newly-formed teams