When a Friend Becomes a Foe: The Effects of Relational Rifts on Individuals and Groups

Research on negative relationships typically focuses on existing negativity rather than relationship change. We introduce the term relational rift to describe the situation when the relationship between two individuals turns from positive to negative. We suggest that the impact of relationship change on individuals and groups is more profound than if there is existing dislike. We review the literature on conflict and negative relationships. Further, we present empirical evidence that a socio-emotional rift can produce a more negative effect on individual work behaviors than task-oriented rifts and feelings of trust and willingness to help are deteriorated due to the rift