2012).The Influence of relational maintenance strategies among coworkers

This study sought to extend prior research by examining the prevalence of relational maintenance behaviors between coworkers and the impact of such behaviors on the work-related attitudes of job satisfaction, organizational commitment, communication satisfaction, and work alienation. The finding indicated that more than 88 % of the employees who participated in this study engaged in coworker relational maintenance strategies, with conflict management, shared tasks, and positivity reported most often. Additionally, significant relationships were found between coworker relational maintenance behaviors and the work-related attitudes of job satisfaction, organizational commitment, communication satisfaction, and work alienation. A detailed discussion highlighting the relevance of these findings to communication scholars and business professionals is also provided