Add to ORKGThe purpose of this paper is to study how advances in cloud computing impact the processes of creating and running businesses over the tourism sector for small and medium-sized enterprises in Taiwan, and to identify the main factors that relate to the adoption of CRM cloud systems by SMEs. This study adopts two steps to build the structure of decision model with the analytic hierarchy process method. The findings confirm that factors affecting the adoption of Cloud CRM service in SMEs are grouped into four categories, which is financial benefits, marketing benefits, management factors, and environment factors. This study hopes to enhance the quality of the evaluation process, and help support SME decision makers in exploring their opportuni...
Cloud computing has emerged as one of the most discussed topics among enterprise information technol...
The increasing number of cloud service users renders it critical for firms to select cloud service s...
Cloud computing can provide significant competitive advantages to the Small Medium Enterprises (SMEs...
[[abstract]]The purpose of this paper is to study how advances in cloud computing impact the process...
[[abstract]]The purpose of this paper is to study how advances in cloud computing impact the process...
[[abstract]]In recent years, cloud computing services have developed rapidly and are being widely us...
For a successful cloud adoption, decision makers need to consider numerous aspects before deciding ...
The use of big data, artificial intelligence, and new information and communication technologies has...
Cloud computing is a new computing paradigm which has the potential to speed up Information Technolo...
This article describes a methodology to support the decision-making process for Cloud customers, usi...
Background: The intense growth of data that is continuously expanding has resulted in SMEs using clo...
Cloud computing is an emerging technology that promises competitive advantages, cost savings, enhanc...
Cloud computing offers organisations many benefits such as cost saving with pay-asyou-go structure,...
Given the advantages of and significant impact that Cloud-based CRMs have had on achieving competiti...
Cloud computing is a modern concept which helps to optimize the IT performance of SMEs sector witho...
Cloud computing has emerged as one of the most discussed topics among enterprise information technol...
The increasing number of cloud service users renders it critical for firms to select cloud service s...
Cloud computing can provide significant competitive advantages to the Small Medium Enterprises (SMEs...
[[abstract]]The purpose of this paper is to study how advances in cloud computing impact the process...
[[abstract]]The purpose of this paper is to study how advances in cloud computing impact the process...
[[abstract]]In recent years, cloud computing services have developed rapidly and are being widely us...
For a successful cloud adoption, decision makers need to consider numerous aspects before deciding ...
The use of big data, artificial intelligence, and new information and communication technologies has...
Cloud computing is a new computing paradigm which has the potential to speed up Information Technolo...
This article describes a methodology to support the decision-making process for Cloud customers, usi...
Background: The intense growth of data that is continuously expanding has resulted in SMEs using clo...
Cloud computing is an emerging technology that promises competitive advantages, cost savings, enhanc...
Cloud computing offers organisations many benefits such as cost saving with pay-asyou-go structure,...
Given the advantages of and significant impact that Cloud-based CRMs have had on achieving competiti...
Cloud computing is a modern concept which helps to optimize the IT performance of SMEs sector witho...
Cloud computing has emerged as one of the most discussed topics among enterprise information technol...
The increasing number of cloud service users renders it critical for firms to select cloud service s...
Cloud computing can provide significant competitive advantages to the Small Medium Enterprises (SMEs...