Given the uncertainties of e-business, this paper examines the role of institutional trust, which has been viewed as a key facilitator of electronic marketplaces (Pavlou, Tan, & Gefen 2003). In doing so, we draw upon the principles of research on traditional EDI via value-added-networks to develop a set of theory-driven institutional trust-building facilitating conditions; namely, (a) IT connectivity, (b) standards, (c) security, and (d) uniform product descriptions. This study has implications for (1) the nature and role of institutional trust in e-marketplaces, (2) the strategic design of trust-building mechanisms in e-marketplaces, and (3) an extension of the literature on institutional trust
The roles of trust and controls in determining confidence in electronic-commerce is multifaceted and...
Despite the inherent risk arising from separating buyers and sellers, networked online marketplaces ...
The article has a theoretical purpose. It develops a framework about the role of trust in e-governme...
Institutional trust is necessary for inter-organizational relationships in e-commerce. Two types of ...
Understanding consumer behaviour is of vital importance to consumer oriented e-business models today...
Consumers are reluctant to engage in e-commerce, due in part, to a lack of trust in the e-merchants,...
Trust is a widely studied phenomenon across numerous disciplines. E-trust researchers have conducted...
As electronic commerce becomes increasingly popular, new intermediaries are emerging and transformin...
The rise of electronic markets (EM) and e-commerce came with the promise of disintermediation. Yet, ...
E-Commerce\u27s virtuality poses questions concerning trust between buyer and seller. Web 2.0 format...
Understanding consumer behavior is of vital importance to consumer oriented e-business models today....
Globalization supported by information and communication technologies changes rules of the competi...
As the advent of nearly ubiquitous information infrastructures, such as Internet, promotes the devel...
B2B e-Marketplaces are applications of an electronic business platform introduced on the Internet. ...
In this paper we report on a study into the relationships between consumer perceptions of risk and t...
The roles of trust and controls in determining confidence in electronic-commerce is multifaceted and...
Despite the inherent risk arising from separating buyers and sellers, networked online marketplaces ...
The article has a theoretical purpose. It develops a framework about the role of trust in e-governme...
Institutional trust is necessary for inter-organizational relationships in e-commerce. Two types of ...
Understanding consumer behaviour is of vital importance to consumer oriented e-business models today...
Consumers are reluctant to engage in e-commerce, due in part, to a lack of trust in the e-merchants,...
Trust is a widely studied phenomenon across numerous disciplines. E-trust researchers have conducted...
As electronic commerce becomes increasingly popular, new intermediaries are emerging and transformin...
The rise of electronic markets (EM) and e-commerce came with the promise of disintermediation. Yet, ...
E-Commerce\u27s virtuality poses questions concerning trust between buyer and seller. Web 2.0 format...
Understanding consumer behavior is of vital importance to consumer oriented e-business models today....
Globalization supported by information and communication technologies changes rules of the competi...
As the advent of nearly ubiquitous information infrastructures, such as Internet, promotes the devel...
B2B e-Marketplaces are applications of an electronic business platform introduced on the Internet. ...
In this paper we report on a study into the relationships between consumer perceptions of risk and t...
The roles of trust and controls in determining confidence in electronic-commerce is multifaceted and...
Despite the inherent risk arising from separating buyers and sellers, networked online marketplaces ...
The article has a theoretical purpose. It develops a framework about the role of trust in e-governme...