Where is the Feedback! A Decomposition of Feedback Mechanisms in an Introductory Information Systems Course

While the importance of feedback to learning is well acknowledged in the pedagogical literature, the perceptions of multiple forms of feedback among learners is yet to attract significant attention, particularly in the IS context. Consequently, this research investigates the antecedent constituents of feedback and how they contribute to an overall perception of feedback in an introductory IS course. Building upon such investigation, the study explores how such an overall perception of feedback contributes to a favourable experience in a course. To such end, a research model grounded in the pedagogical literature was operationalised and quantitative empirical data collected and analysed using PLS. The results indicate that summative and generic assessment feedback were found to be significant towards formulating an overall perception of feedback, and that such perception is significant in influencing a learner’s experience in a course. The findings hold important implications to theory and practice, particularly for IS education