The ability for a government administrator to make just, fair and reasonable decisions, better known as administrative decision making, is dependent on the information flow between the administrator and a citizen. South Africa recognizes that it struggles with the information flow primarily because of a lack of skilled human resources (Republic of South Africa, 2007). In this paper, we investigated in the interpretive paradigm the use of mobile technology designed as the technology in a group support system (GSS) to support the decision making process required by the Promotion of the Administrative Justice Act of South Africa (PAJA) within the context of pension applications. Group Support Systems (GSS), the technological focus of this rese...
Local government processes require meaningful and effective participation from both citizens and the...
This research provides some qualitative insights into the prevalence and use of technologies to supp...
The literature on the effectiveness of e-government in developing countries towards improving public...
The ability for a government administrator to make just, fair and reasonable decisions, better known...
Thesis (MTech (Information Technology))--Cape Peninsula University of Technology, 2018.The DCS inves...
Electronic government (e-government) is how the providers of public services interact with the citiz...
Thesis submitted in partial fulfillment of the requirements for the Degree of Master of Science in I...
This paper focuses on the importance of policies, procedures and employee training and awareness as ...
Published Conference ProceedingsMobile government is gaining significant attention worldwide. Mobile...
Globally, mobile technology use, particularly the use of mobile phones, is becoming increasingly wid...
The impact of mobile technology on governance and development has attracted significant interest in ...
Apathy towards political participation is of concern for many countries throughout the world, and fo...
M-government involves the use of mobile technologies in the provision of public sector services. Cur...
The rapid proliferation of mobile technology and the subsequent overwhelming penetration of mobile p...
This study investigated the factors that influence the intention of citizens to use their mobile pho...
Local government processes require meaningful and effective participation from both citizens and the...
This research provides some qualitative insights into the prevalence and use of technologies to supp...
The literature on the effectiveness of e-government in developing countries towards improving public...
The ability for a government administrator to make just, fair and reasonable decisions, better known...
Thesis (MTech (Information Technology))--Cape Peninsula University of Technology, 2018.The DCS inves...
Electronic government (e-government) is how the providers of public services interact with the citiz...
Thesis submitted in partial fulfillment of the requirements for the Degree of Master of Science in I...
This paper focuses on the importance of policies, procedures and employee training and awareness as ...
Published Conference ProceedingsMobile government is gaining significant attention worldwide. Mobile...
Globally, mobile technology use, particularly the use of mobile phones, is becoming increasingly wid...
The impact of mobile technology on governance and development has attracted significant interest in ...
Apathy towards political participation is of concern for many countries throughout the world, and fo...
M-government involves the use of mobile technologies in the provision of public sector services. Cur...
The rapid proliferation of mobile technology and the subsequent overwhelming penetration of mobile p...
This study investigated the factors that influence the intention of citizens to use their mobile pho...
Local government processes require meaningful and effective participation from both citizens and the...
This research provides some qualitative insights into the prevalence and use of technologies to supp...
The literature on the effectiveness of e-government in developing countries towards improving public...