COMMUNICATION AND INFORMATION MANAGEMENT AND STUDENTS ’ CRISES RESOLUTION IN PUBLIC UNIVERSITIES IN NIGERIA

The 21st century argument for the promotion and management of Information and Communication in the delivery of education in developed and some developing economies gave birth to a planned form of using technology to bridge the gap between the university management and staff and students. Information and communication (IC) for emergency management functions best when its design follows from a solid understanding of the socio-technical systems that it is meant to support. This study examined the impact of Information and Communication in the management of crisis and to determine the existing relationship between staff/student needs and conflicts in the public universities in South West Nigeria. The increasing number of crises made communication a more demanding job for managers. Organizations face small crises every day, such as charges of denial of staff and students needs in Nigeria universities. This study adopt the descriptive research design of survey type. Nigeria is made up of six geo-political zones namely: North-West, North-East, North-Central, South-South, South-East, and South-West. Thus, a purposive simple random sampling method was adopted an