JOURNAL OF TRANSCULTURAL NURSING / JULY 2002Campinha-Bacote / PROCESS OF CULTURAL COMPETENCE The Process of Cultural Competence in the Delivery of Healthcare Services: A Model of Care

Several models of service care delivery have emerged to meet the challenges of providing health care to our growing multi-ethnic world. This article will present Campinha-Bacote’s model of cultural competence in health care delivery: The Process of Cultural Competence in the Delivery of Health-care Services. This model views cultural competence as the ongoing process in which the health care provider continu-ously strives to achieve the ability to effectively work within the cultural context of the client (individual, family, commu-nity). This ongoing process involves the integration of cul-tural awareness, cultural knowledge, cultural skill, cultural encounters, and cultural desire. PRESENTATION OF THE MODEL The changing demographics and economics of a growing multicultural world and the long-standing disparities in th