EXECUTIVE SUMMARY

Organizations grow and develop rapidly due to general demand and globalization, along with new technologies, regulations and business models. This leads to information systems becoming more intricate and complex. As a result, emphasis is placed on the standardization and integration of processes within organizations. In determining how the standardization of certain processes influence the governance structure in a Higher Education Institution (HEI), a study needs to be conducted on how the institution aligns Business with IT through the use of IT Governance. A case study is performed at the University of Pretoria (UP), where the IT Service Department focuses on using the Enterprise Architecture (EA) ‘light ’ version to direct IT practices during a System Renewal Project and the restructuring of the IT Service Department. Enterprise Architecture is applied to support multiple business functions and business changes. EA also maintains the flow of data throughout different business sectors. Business Enterprises make use of governance mechanisms and IT Governance to define and obtain the desired behaviour when using IT and in determining decisions and decision rights. The governance framework offered by EA allows for correct development of informatio