The Switching Choices of Subscribers in China Mobile Market

The exploratory research on subscribers ' switching choice has vital theoretical and practical value. We present eighteen factors which influence subscribers ' switching choice, and then establish a Discrete Choice Model (DCM) for subscribers ' switching choice of the 3G/4G operators in China. With a consumer oriented perception, variables are divided into four parts, including subscriber’s characteristics, mobile usage traits, terminal needs and satisfaction. Based on the survey data supported by China Academy of Telecommunication Research of MIT, the study illustrates that there are six factors significantly affects the subscribers switching choice respectively in two scenarios(with MNP or not), but in either scenario they are not all the same.And meanwhile the model predicts the subscribers ‘ choice with high accuracy, so it canprovide a strong evidence for operators ' decision-making of subscription design and 3G/4G marketing strategies, and enhance their subscriber holdings. At last, it will support the authority to make proper asymmetric Mobile Number Portability (MNP) policy