Job satisfaction, burnout, and turnover: A national study

T HERE IS LITTLE doubt thatsocial workers practice under stressful conditions. The nature and sources of stress. as well as the con-sequences of working under stressful conditions. have been well document-ed in the literature under the rubrics of "burnout " and "tedium."} Among the commonly identified stressors and their sources. one finds role am-biguity. role conflict. and work load. which relate to organizational struc-ture. and clients ' presenting prob-lems and hostile clients. which relate to worker-client Interaction.P It is in