, Mario Cools

A substantial increase in transport intensity for passenger and freight traffic has been observed during the last decades and research confirms that this trend will continue in the years to come. Economic centres have turned into heavily congested areas. The freight transport sector incurs excessive waiting times on the road as well as at intermediate stops (e.g. sea terminals, loading or unloading points). This may cause economic losses and environmental damages. Waiting times may be avoided by taking into account congestion in freight transport planning. Vehicle routing problems arise when several pickup and delivery operations need to be performed, mainly by truck, over relatively short distances [1]. Congestion leads to uncertain travel times on links and uncertain waiting times at pickup or delivery locations. Peak hours may be avoided on congested road segments by changing the order in which customers are served. On the other hand, time slots at customer sites may be renegotiated, creating more flexibility to avoid congestion on the road and at customer stops. The objective of this paper is to estimate the benefits of taking congestion into account in transport planning and to quantify the impact of delivery restrictions on transport costs. A highly congested road network raises the need for robust vehicle routing decisions. Current traffi