LETTER OF TRANSMITTAL

This is my pleasure to present my internship report that I have completed as part of fulfilling the requirement for the Internship (BUS 400) course from BRAC Business School. I have completed my internship program from City Brokerage Limited at Nikunja Branch. And I have tried my best to make an effective and credible Internship Report. The report contains a comprehensive study on customer satisfaction level and operating process of City Brokerage Limited. It was a great delight for me to have the opportunity to work on the above-mentioned subject. I believe that the knowledge and experience I gathered during the internship period will be helpful in my future professional life. I will be grateful to you if you accept the report. Thank you. Sincerely yours