Connecting Services to Students: New Technology and Implications for Student Affairs

Technology is qffecting how student qfJairs professionals work with students to deliver traditionalprograms and services. This article begins with an overview if the characteristics if current students and theirexperiences and comfort with technology. This understanding leads to the role ifstudent qfJairsprofessionals as creators) designers anddevelopers ifprograms and services using ever-expanding technology. The authors also discuss potential new applications if technology for student qfJairs programs while identifying ethical issues that student qffairs professionals need to discuss when considering theuse ifnewtechnological tools. Are student affairs professionals prepared to deal with the complexities and issues associated with the growing development of technology, and the impact it has on the delivery of traditional student affairs services and programs? This article assists student affairs professionals to prepare for addressing these issues. There are five key questions facing student affairs professionals as the pressure and opportunity for technological innovation increase. First, what is the demographic information and what are personal characteristics of the students coming to college over the next few years, and how will their experiences and comfort level with technolog