Addressing the Digital Divide

The phrase digital divide has been applied to the gap that exists in most countries between those with ready access to the tools of information and communication technologies, and the knowledge that they provide access to, and those without such access or skills. This may be because of socio-economic factors, geographical factors, educational, attitudinal and generational factors, or it may be through physical disabilities. The paper reviews recent research concerning the digital divide in New Zealand, and the factors that alienate people from enjoying the benefits information technology and participation in the knowledge economy within New Zealand. While socio-economic factors affect use of ICTs by urban Maori and Pacific Island communities, and rural communities are affected by inadequate telecommunications infrastructure, rural Maori are even more disadvantaged. The paper examines strategies used in the US, and the UK at national and regional levels to address similar issues, strategies which can include the use of libraries to reduce the digital divide, and compares these with New Zealand initiatives in order to identify positive actions that can be taken to increase participation in the knowledge economy