User IT Adaptation Behaviors: What Have We Learned and Why Does it Matter? Full Paper

We provide a review of the IT adaptation behaviors within IS research, addressing questions such as: what have we learned about this multifaceted phenomenon? who are contributors to the debate? and why does this topic matter? The article is intended to be insightful to faculty and students considering research on this emerging, intriguing yet complex topic of IT-related user adaptive behaviors. It is equally useful to instructors preparing lectures, managers and practitioners seeking to understand and assess the ‘state-of-the-play ’ as well as those who want to think about strategic management and investments in human capital. In this article we focus on IT-related user adaptation behaviors, reviewing past studies and proposing integrating views. It is both informative and provocative. Challenges to the value of IT adaptation behaviors research, divergent views, and new perspectives on adaptive responses are presented. It is hoped that the article will spark helpful conversation on the merits of continued investigation of IT alignment