Organizational Change Process-Steps to A Successful Change

Abstract: Organizational change is a planned effort to improve a business’s capacity to get work done and better serve its market. Organizational change is about people. Real change happens when people realize that a new methodology, process or technology makes them more productive, more efficient or better able to serve the customers needs. Organizations can only institute a change program when employees who are involved in the program understand and have confidence in its value. Key words: change, organizational change,people, stages of change, behavior. 1