Critical Success Factors for IT/IS Implementation in the Construction Organisation

been widely reported in the literature. Even though a numbers of usage is relatively low compared to the other industry, many construction organisations has started to introduce IT/IS to cope to the change of business trend. The identification of critical success factors (CSFs) in the IT/IS implementation in the construction organisation become essential due to the high percentage of IT/IS projects failure reported in the industrial report and published paper. This scenario has led a wide investigation to attempt identifying those factors that contribute to IT/IS success/failure. Generally, many studies have been conducted during the last decade to identify the factors that critical to the IT/IS success, however majority of them focused on the hard issues such as quality, speed and accuracy of the information. The studies shows, an organisation or individual has different perceptions of what is favourable or satisfactory. In other words, everyone address unique definitions of successful factors in IT/IS implementations, and so makes the synthesis of successful measures more wide-ranging and complex. This paper present an effort to measure the influence of the fifteen critical success factors (CSFs) focusing on the soft issues (human aspects) to the success/failure of IT/IS implementation. The study anticipated contributes to knowledge by adding a soft issues-focused on the IT/IS implementation and provides indication for organisations to integrate hard issue