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Facilitating transitions. Nursing support for parents during the transfer of preterm infants between neonatal nurseries. Aims and objectives Transfers between neonatal units are significant transitional experiences for parents of preterm infants. The study aimed to investigate practices that nurses identify as supportive to parents during preterm infants ’ transfers. It explored the influence of organisational context on practice and what strategies nurses ’ perceive would help them to provide supportive care. Background Parents ’ experiences of neonatal nurseries, their stressors and needs have been well documented. The powerful position of nurses in influencing parenting experience is also recognised. However, nurses ’ understanding of the transfer process, their roles in supporting parents through this, and the organisational context influencing practice have not been explored. Design and methods A focus group design was used composed of registered nurses from two neonatal units who met for a series of group interviews. A total of 11 registered nurses took part. They explored and critiqued their current practices and then established aims and strategies for practice development. A qualitative content analysis was conducted. Results Participants identified validation, empowerment and communication as critical to effective practice. They identified a range of organisational dynamics, from logistical issues to nursing authority and scope of practice, as these influenced practice. They presented strategies for practice development, including staff education and the development of nurse practitioner roles. Relevance to clinical practice This study explores nurses ’ understanding and insights into transitions for parents of preterm infants. It shows a congruence between nurses ’ perceptions of parents’ experiences and needs and those reported by parents in previous studies. It articulates the way nurses practice in response to these perceptions, and the manner in which organisational dynamics influence their abilty to facilitate transitions. The need to invest in transitions and invest in nurses to facilitate transitions is proposed, ultimately by increasing their clinical authority and autonomy