Add to ORKGIt would not have been possible to complete this master thesis without the help and support of many people around me. Therefore, I would like to take this chance to express my sincere and deep acknowledgement to them. First, I would like to gratefully thank my thesis supervisor, Mrs. Dorit Christensen, for her guidance and encouragement during the process of this research. Without her, my master thesis would have not been possible. I would also like to thank Mr. Jon Mjölnevik from IT Department, for his support in contacting companies in Sweden as well as arranging facilities for conducting interviews. In addition, I am truly indebted and thankful to all interviewees, who participated in this study through sharing valuable information and e...