Organizational Knowledge Conversion and Creation Processes in a Chaotic Environment

Abstract. "is is an explorative and conceptual paper, based on the analysis and comparison of relevant literature. "e purpose of the article is to clarify the di#erences between knowledge creating processes and knowledge conversion processes, by analysing them when confronted with a chaotic environment. "e way the knowledge conversion and creation processes are presented by Ikujiro Nonaka and his co-workers suggests the necessary existence of a Ba in order to generate the spiral of knowledge creation. "is implies the acceptance of a relationship between the environment and the knowledge conversion process, in which the environment in$uences the knowledge creation. "e article is based on the hypothesis that a chaotic environment, characterized by unpredictability, non-linearity and crisis, will lead to speci%c ways of functioning of the knowledge creation and conversion process that highlight the relations between the two di#erent types of processes. Starting from the general concept of resilience, herein one proposes and explains the concept of resilience of the knowledge conversion system. "e role of the attractors from the chaotic environment in the creation of new knowledge is identi%ed and explaine