1 Overcoming Methodological Obstacles in Business Process Simulation under Deep Uncertainty

Organizations are in ever changing environments which results in the need for constant adaptation of business processes and structures. Discrete Event Simulation (DES) is a commonly used application of Business Process Simulation to support decision makers in complex processes. However, in case deep uncertainty is present in a target business process environment, DES is unsuitable. This article will identify methodological obstacles in regard to applying Exploratory Modeling and Analysis (EMA) on DES based on literature analysis. The result is an overview of methodological obstacles and including suggestions on how to overcome them. This overview can function as a starting point for any practical application of EMA on DES in deeply uncertain business process environments. Future research should focus on more applications of the approach in different practical business process cases where deep uncertainty can be identified