Add to ORKGConflicts often arise in online professional communication class discussions as students discuss sen-sitive ethical issues relating to the workplace. When conflicts arise in an online class, the activity sys-tem of the class has to be kept in balance for the course to continue functioning effectively. Activity the-ory and distributed learning theory are useful for studying this process of conflict resolution and online communication. Several strategies can be used to facilitate conflict resolution in online courses, based on these theories: complimenting, generalizing, and agreeing. These normalizing strategies can improve conflict resolution in online professional communication courses as well as in various online communication contexts
This study contributes to two major areas of research into problem-based learning: (1) investigation...
This paper examines a multidimensional set of learning-engagement behaviors by students participatin...
Computer-mediated communication (CMC) is rapidly emerging as a new modality of educational delivery,...
This course examines the nature of interpersonal conflict, its causes and consequences. The focus is...
Abstract—Although some critics may argue that conflict resolution cannot be carried out appropriatel...
This paper examines a multidimensional set of learning-engagement behaviors by students participatin...
Sociocultural theories of learning and sociocultural theories of technology are explored as a way to...
Teaching online courses is unexplored territory for many instructors. Understanding how to use the p...
Teaching online courses is unexplored territory for many instructors. Understanding how to use the p...
This paper reports an investigation into the ways in which undergraduate students, who are studying ...
Online interactions are becoming commonplace for a multitude of educational purposes. Each context p...
Much research concerning asynchronous online discussion reports quantitative data such as frequency ...
This qualitative case study was designed to examine how interpersonal interaction benefited (and did...
This article seeks to provide a review of research literature published between 2008 and 2014 that d...
This chapter addresses problems of misunderstanding and conflict that arise in online collaborations...
This study contributes to two major areas of research into problem-based learning: (1) investigation...
This paper examines a multidimensional set of learning-engagement behaviors by students participatin...
Computer-mediated communication (CMC) is rapidly emerging as a new modality of educational delivery,...
This course examines the nature of interpersonal conflict, its causes and consequences. The focus is...
Abstract—Although some critics may argue that conflict resolution cannot be carried out appropriatel...
This paper examines a multidimensional set of learning-engagement behaviors by students participatin...
Sociocultural theories of learning and sociocultural theories of technology are explored as a way to...
Teaching online courses is unexplored territory for many instructors. Understanding how to use the p...
Teaching online courses is unexplored territory for many instructors. Understanding how to use the p...
This paper reports an investigation into the ways in which undergraduate students, who are studying ...
Online interactions are becoming commonplace for a multitude of educational purposes. Each context p...
Much research concerning asynchronous online discussion reports quantitative data such as frequency ...
This qualitative case study was designed to examine how interpersonal interaction benefited (and did...
This article seeks to provide a review of research literature published between 2008 and 2014 that d...
This chapter addresses problems of misunderstanding and conflict that arise in online collaborations...
This study contributes to two major areas of research into problem-based learning: (1) investigation...
This paper examines a multidimensional set of learning-engagement behaviors by students participatin...
Computer-mediated communication (CMC) is rapidly emerging as a new modality of educational delivery,...