Privacy Implications for Information and Communications Technology (ICT): The Case of the Jordanian E-Government

Abstract: Information and Communications Technology (ICT) is one of the fastest growing sectors in Jordan. The importance of ICT cannot be ignored as it affects all aspects of Jordanian society including telecommunications, education, banking, commerce and employment. However, the issue of individual privacy in this sector is a particular challenge as individuals are disclosing large amounts of personal information than ever at a time when there are no specific privacy laws or regulations. This paper identifies this privacy challenge by providing a case study on the electronic government (e-government initiative) in Jordan. The findings of this study are surprising. Despite that most government agencies have the ability to collect, use and disclose personal information; only three out of forty government agencies have some sort of guidelines with regard to privacy policies. The paper argues that the challenge of privacy could be resolved by granting individuals more control over their personal information. Jordanians could be given the right to access correct information about themselves, and decide when and how this information can be used and shared by others. Consequently, the most suitable approach to maintain this right to control is by suggesting a comprehensive legal framework to privacy protection in Jordan. 1