Developing a new management model for the built environment: The built environment management model

Abstract: The Real Property Portfolio has significant financial and operational impact in most organizations. Yet in many organizations there is a gap and disconnect between the various build environment functions. Currently, there is no easily accessible assessment tool available to stu dy the efficiency of Facility Management processes and to compare maturity benchmarks. The aim of the project was to develop an “industry independent ” framework that can effectively classify and compare existing FM/RE practices within and across industry boundaries. Researcher investigated and evaluated current FM/RE management models and analysis tools and developed an assessment tool to measure Facility Management capability of an organization. The “Built Environment Management Model ” (BEM2) is a process framework for FM/RE, which is extended into the “Built Environment Management Maturity Model ” (BEM3) to measure FM/RE maturity. Using the tool, the research team analyzed the FM capability of more than 50 organizations with major real estate portfolios in the US and Europe. The resulting capability profiles provide an overview of current practices in Facilities Management. The profiles also allow organizations to develop “winnable ” improvement initiatives to increase the strategic value of the FM function